Contacts

Welcome to the contacts page of adelaidecraftcocktails.com — your independent guide to the best Neosurf casinos for Australian players in 2026. Below you'll find everything you need to know about getting in touch with our team.

How to Reach Us

The best way to contact our editorial team is by email:

Email: [email protected]

Please include a clear subject line so we can route your message to the right person and reply as quickly as possible.

What You Can Write About

We're happy to hear from you about anything related to our website, including:

• Questions about our content — for example, how we test and rank Neosurf casinos, or details from one of our reviews.
• Corrections — if you've spotted outdated bonus information, a changed payment policy, or any other inaccuracy, let us know and we'll verify and fix it.
• Feedback — your suggestions help us improve our guides, reviews, and comparisons.
• Partnership requests — media enquiries and business proposals are welcome; please outline your idea clearly in your message.

Response Time

We read every message we receive and usually reply within a few business days. During busy periods it may take a little longer, but we do our best to get back to every reader. If your matter is urgent, please mention this in your subject line.

Questions About Your Casino Account

Please note that adelaidecraftcocktails.com is an independent review and information website — we are not a gambling operator and we do not hold or manage any player accounts. For questions about:

• deposits and withdrawals,
• bonuses and wagering requirements,
• account verification (KYC),
• login issues or closed accounts,

please contact the customer support team of the casino you are playing at directly. You will usually find their live chat or email support listed in the casino's footer or help section. Only the operator can access and resolve issues with your account.

Need Help With Gambling?

Gambling should always be a form of entertainment. If you or someone you know is struggling with gambling, free and confidential help is available in Australia:

• Gambling Help Online — a free, confidential national service available 24/7. Visit www.gamblinghelponline.org.au or call 1800 858 858 for counselling, support, and self-help resources.

You can also ask any licensed gambling operator about self-exclusion options, and consider registering with BetStop — the Australian Government's National Self-Exclusion Register.